Payment Terms

Last Updated: October 14, 2026

At Veravessa, we aim to provide a transparent and convenient payment experience for our customers. This Payment Policy explains the payment methods available at checkout, payment authorization, billing verification, and other payment-related procedures for purchases made through https://www.veravessa.com/.

1. Accepted Payment Methods

Veravessa accepts the following payment methods through our online checkout:

Card Payments

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover

Digital Wallets

  • Apple Pay
  • Google Pay
  • Shop Pay

Other Payment Method

  • PayPal

Available payment methods may vary depending on your location, device, and order eligibility. Customers can review the payment methods displayed as available during checkout before completing their purchase.

Payment authorization must be successfully completed before an order can proceed to processing.

2. Currency, Pricing, and Taxes

The applicable currency and final order total will be displayed during checkout before you complete your purchase.

Your order total may include:

  • Product prices
  • Applicable promotional discounts

Veravessa provides free standard shipping to all countries and destinations supported for delivery by our store.

If your payment method is issued in a currency different from the currency charged for your order, your bank or payment provider may apply currency conversion rates or foreign transaction fees. These fees are determined by your financial institution or payment provider and are not controlled by Veravessa.

3. Payment Security and Data Protection

Payment transactions are processed through Shopify's checkout and the payment providers made available for your order.

Payment information is processed through the applicable checkout and payment processing services. The terms and privacy practices of the relevant payment providers may also apply to the processing of payment information.

Customers should use secure devices and networks when entering payment information and should not share their payment credentials with unauthorized parties.

4. Billing Verification and Fraud Prevention

To help protect customers and reduce unauthorized transactions, the billing information provided during checkout should be accurate and consistent with the information associated with your selected payment method.

We may review, delay, or cancel an order when:

  • Payment authorization cannot be completed successfully.
  • Billing or payment information appears incomplete or inaccurate.
  • A transaction is flagged by applicable fraud prevention or security screening systems.
  • Additional verification is required before an order can proceed.
  • Important order or payment information cannot be verified.

If an order cannot be completed for payment or security reasons, we will make reasonable efforts to notify you using the contact information provided during checkout.

5. Payment Authorization and Refunds

When you place an order, your selected payment method may be subject to an authorization or verification process. Depending on your bank or payment provider, a temporary authorization hold may appear before the payment is fully processed.

If an order is canceled before shipment, any pending authorization hold may need to be released by your bank or payment provider. If the payment has already been completed, any approved refund will be handled through the relevant payment provider.

The time required for an authorization hold to be released or a refund to appear may vary depending on your payment provider and financial institution.

If a refund is issued, your bank, card issuer, PayPal, or other applicable payment provider may require additional processing time before the refunded funds appear in your account.

6. Failed or Declined Payments

If your payment is declined, please check that:

  • Your payment information has been entered correctly.
  • Your billing information is accurate.
  • Your payment method is valid and available for the transaction.
  • Sufficient funds or available credit are available.

If the issue continues, please contact your bank or payment provider for additional assistance.

Orders with unsuccessful or declined payments cannot proceed to processing until valid payment authorization has been received.

7. Payment Disputes and Billing Questions

If you believe you have been charged incorrectly, notice an unauthorized transaction, or have questions about a payment, please contact our customer support team using the contact information below.

We will review payment-related inquiries and work to address them based on the available order and transaction information.

8. Order Confirmation

After an order has been successfully placed, an order confirmation email is generally sent to the email address provided during checkout.

Please review your order confirmation carefully. If you notice incorrect information, such as your shipping address, contact details, or ordered items, contact us as soon as possible.

Order changes or cancellation requests depend on the current processing and shipment status of the order. We cannot guarantee that a requested change can be made after order processing has begun or the order has been shipped.

If you do not receive an order confirmation email, please check your spam or junk folder before contacting our customer support team.

9. Contact Information

If you have questions about payments, billing, payment authorization, or transaction-related matters, please contact Veravessa using the details below.

Store Name
Veravessa

Website
https://www.veravessa.com/

Email
hello@veravessa.com

Phone
+1 804-555-5356

Business Address
1160 3rd Ave, New York, NY 10065, United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET